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Citizen Experience

GHAF Assist

Always present. Always understanding.

What it does

One AI assistant serving every entity, across chat, voice and web — fluent in Arabic and English, and aware of how the person on the other side is feeling.

Key capabilities

  • Available 24/7 across chat, voice and digital channels
  • Understands Gulf dialects, not just Modern Standard Arabic
  • Adjusts tone when it senses urgency or frustration
  • Hands over to human staff with the full context intact

Built for

Contact centres and helplines Service counters and apps High-volume enquiry handling

See it on your own data.

A 30-minute working session — your priorities, mapped to outcomes.

Request a demo